TPG Software | Leader in Investment Accounting Software
TPG continues to stay focused on providing exceptional service to our customers. That's why our customers continue to return to us for new technology solutions. TPG's goal is to become your partner right from the start of the relationship. We try to understand your business and technology needs, as well as being your advocate to solve those needs. TPG provides the following services.
TPG has an extensive customer relations program whereby each new customer is assigned a Project Manager and a Financial Application Analyst to work closely with you during the implementation of our software solution into your business environment.
The Help Desk is the front line of support for our customers, providing business day support through our call center located in Houston.
TPG’s Gateway is a secure, easy-to-use portal providing customers with access to the following tools:
- Web Portal
An interactive environment where you can discuss topics of interest with TPG experts, other customers or channel partners.
Source for obtaining product upgrades to implement new enhancements within your organization.
Retrieve the latest product documentation.
- Online Training
Receive continued education in support of ongoing product enhancements or specialized Web training sessions.
TPG's team of professional trainers are responsible for the development and delivery of TPG's training services. The custom courses are designed to provide practical knowledge and understanding of TPG's solutions. No matter what your level of expertise, TPG's curriculum provides you with a course that meets your training requirements.
TPG offers two types of training.
In helping you select the training that best meets your company’s needs, TPG has organized our courses into tutorials that focus on specific subject matter. Upon completion of a tutorial, you'll be better equipped to leverage your advanced knowledge in your day-to-day use of your TPG solution.
TPG offers online training through scheduled Web sessions that are tailored to your specific needs. These sessions provide focused information on various subject areas within TPG's products and modules.